Policies & FAQ
Refund, Cancellation, and Return Policy
All sales are final - however if your order arrives damaged or incorrect, please reach out to me and I will do my best to help you out!
When will you ship my order?
Orders will typically go out between 1 and 2 weeks after being placed.
How long does shipping take?
Please remember that COVID-19 continues to disrupt shipping and delays are expected at this time. Otherwise, Canadian and US orders typically arrive within 1-2 weeks after being shipped, whereas international orders can take between 3-5 weeks.
What if my package hasn't arrived?
Please check the estimated shipping times above. If your order has not arrived after the estimated window and tracking information is unavailable - please reach out to me and I will do my best to help you out! If you suspect your package is stolen, missing, or mis-delivered please get in touch with your local post office too.
Will an item come back in stock?
Most seasonal items will not be restocked at least until the next season whereas staple pin designs and non-limited art prints should always be in stock or coming back soon. If you're curious about a particular item, feel free to ask!