Policies & FAQ


Refund, Cancellation, and Return Policy

All sales are final - however if your order arrives damaged or incorrect, please reach out to me and I will do my best to help you out!


When will you ship my order?

Orders will typically go out between 1 and 2 weeks after being placed.

How long does shipping take?

Please remember that COVID-19 continues to disrupt shipping and delays are expected at this time. Otherwise, Canadian and US orders typically arrive within 1-2 weeks after being shipped, whereas international orders can take between 3-5 weeks.

What if my package hasn't arrived?

Please check the estimated shipping times above. If your order has not arrived after the estimated window and tracking information is unavailable - please reach out to me and I will do my best to help you out! If you suspect your package is stolen, missing, or mis-delivered please get in touch with your local post office too.

Will an item come back in stock?

Most seasonal items will not be restocked at least until the next season whereas staple pin designs and non-limited art prints should always be in stock or coming back soon. If you're curious about a particular item, feel free to ask!


The Spooky Frog Box is back for Volume 3!

Count down the days to Halloween with this frog themed 13 day advent calendar! Each day, starting on October 19th, has a small spooky froggy gift envelope for you to open!

This year's theme is The Frog Witch and will be going live on September 4th!

Here are the details about the box:

Each advent calendar comes in a custom printed box that will be shipped in a recycled poly-mailer to keep it clean so you can reuse it! Inside you will find 6 enamel pins (3 of which are exclusive to the spooky frog box), two acrylic charms, 3 stationery items, a premium art print and a super cute exclusive stickerbook!

The box costs $80 CAD and contains over $150 CAD of froggy merch - half of which is exclusive to the box.

Boxes will be shipping ASAP - so they will arrive with plenty of time for you to open up on October 19th to countdown to Halloween (or all at once!!

Last year, 150 boxes sold out in three days so I have upped the count to 200! Patrons will also get 30 minutes early access to the box so if you really want one, I recommend signing up for the support tier!